If for any reason you are not satisfied with your purchase, Kairos Arta accepts changes within a period of 15 calendar days from receipt of the item, which must be in perfect condition and not used.

It is important and essential to attach the printed order number.

Once we verify that it meets our conditions of sale and is in perfect condition, we will proceed with the return by generating a discount code for the value of the garment (or garments) on our website.

The products that are going to be exchanged or returned must contain the original packaging and labels and cards If they do contain them, if the garment arrives in poor condition due to poor packaging https://tiempokairos.com/ said return will not be accepted.

Returns will not be accepted garments that have been used, washed or handled.

The costs associated with shipping the product for exchange will be assumed by the buyer.

In case of manufacturing defect or error in shipping, we will take care of the return costs and we will collect the products at the address provided by the customer.

To carry out any management related to changes and returns, Contact us through the Web with the “subject” “exchanges and returns” We will reply to you within 24/48 hours.

ITEMS IN THE OUTLET AND SALES AREA ARE NOT RETURNABLE.